Contact

Email reaches a person. There is no ticket queue and no chatbot.

Support and general

Anything about a space, an ad, a payment or a payout. Include the space name or ad ID if you have one.

admin@perchads.com

Aim: one working day

Legal and data protection

Terms, privacy, data access and erasure requests, and anything a solicitor is writing to us about.

legal@perchads.com

Aim: five working days

Security

Vulnerability reports. Please give us a reasonable window to fix before disclosing.

legal@perchads.com

Before you write

Most questions are answered faster in the help centre — particularly the embed not appearing, connecting Stripe, and how display time is shared.

If an ad slot is blank on your site, check the service status page first.

Who is behind this

Perch Ads, United Kingdom. Registration details are being completed and will appear here and in the footer. More on the about page.